General support
Questions about sign-in, navigation, messages, templates, or the connection screen.
[email protected]Help centre
How can we help?
Get help with access, connection status, message results, template submissions, privacy, or security.
Privacy requests
Access, correction, deletion, restriction, or questions about personal information.
[email protected]Security concern
Report suspected account access, exposed credentials, or a possible vulnerability promptly.
[email protected]Before you write
Help us resolve the issue quickly
Include:
- Your account email
- The page and action involved
- Approximate date and time
- Any visible error message
Keep credentials private. Never email passwords, app secrets, access tokens, or complete authentication headers. We will not ask for your password.
We aim to acknowledge ordinary support requests within two business days. Urgent security reports are prioritised.