Product roadmap
See what is available in Oasentra today, where we are adding depth next, and the longer-term direction of the platform.
Available now
Current operating layers, available according to each workspace plan and permissions.
Customer communications
Connect business-owned WhatsApp accounts and serve customers from a real-time inbox built for teams, structured conversations, and dependable media delivery.
Customer relationships
Manage customer profiles, imports, owners, lifecycle stages, relationships, consent, unified history, pipelines, and opportunities.
Business automation
Publish versioned automations with trusted triggers, delays, approvals, and consent-checked actions.
Human-guided intelligence
Use Contact Copilot and governed agents for structured briefings, recommendations, and optional drafts that remain under human review.
APIs and integrations
Build with scoped API keys for contacts, media, templates, Interactive Messages, WhatsApp Flows, automation, and analytics.
Business intelligence
Measure messaging, templates, costs, CRM, Flow, AI, and integration health without treating unavailable read receipts as confirmed reads.
Partner-powered payments
Connect subscriptions and future commerce journeys to OasisPay. OasisPay provides the payment infrastructure while Oasentra coordinates customer and operational context.
Building next
More depth, collaboration, and scale for the operating layers already available.
More flexible customer fields, segmentation, lifecycle insights, and richer account context.
A clearer visual canvas, reusable workflow templates, more guarded actions, and richer approval paths.
Additional tightly scoped tools with permission checks and explicit approval before consequential actions.
Official SDKs, expanded APIs, webhook observability, and stronger sandbox tooling.
Connect campaigns, customer actions, OasisPay checkout outcomes, and attributable revenue without turning Oasentra into a payment processor.
Instagram, Messenger, and other business communication channels after platform review.
Longer-term directions
Platform areas that support the wider Business Operating System vision.
Trusted connectors and reusable extensions.
Multi-region reliability and scaling capabilities.
Purpose-built workflows, reporting, and controls for selected business sectors.
Open for onboarding
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