Customer communications
Oasentra Connect
Connect business-owned WhatsApp accounts, work from a shared inbox, manage approved templates, run consent-aware broadcasts, and track delivery.
- Embedded onboarding
- Shared inbox
- Broadcasts and delivery
Product roadmap
One operating system, built in deliberate layers.
See what is available in Oasentra today, where we are adding depth next, and the longer-term direction of the platform.
Available now
Building next
Longer-term
Available now
Foundational operating layers available in every Oasentra workspace.
Customer relationships
Oasentra CRM
Manage customer profiles, owners, lifecycle stages, relationships, consent, unified history, pipelines, and opportunities.
- Customer profiles
- Consent history
- Pipelines and deals
Business automation
Oasentra Flow
Publish versioned automations with trusted triggers, delays, approvals, and consent-checked actions.
- Triggers and conditions
- Delays and approvals
- Guarded actions
Human-guided intelligence
Oasentra AI
Use Contact Copilot and governed agents for structured briefings, recommendations, and optional drafts that remain under human review.
- Contact Copilot
- Governed agents
- Human review
APIs and integrations
Oasentra Developers
Build with scoped API keys for contacts and analytics, plus signed outbound webhooks with controlled retries.
- REST API v1
- Scoped API keys
- Signed webhooks
Business intelligence
Oasentra Analytics
Measure messaging, CRM, Flow, AI, and integration health, save report definitions, and export operating data.
- Operating metrics
- Saved reports
- CSV exports
Building next
More depth, collaboration, and scale for the operating layers already available.
Richer CRM
Imports, duplicate management, custom fields, segmentation, and stronger account context.
Visual Flow builder
A visual canvas, reusable workflow templates, more guarded actions, and richer approval paths.
Agent action approvals
Additional tightly scoped tools with permission checks and explicit approval before consequential actions.
Developer ecosystem
Official SDKs, expanded APIs, webhook observability, and stronger sandbox tooling.
Deeper Analytics
Funnels, cohorts, scheduled summaries, and configurable dashboards.
Additional channels
Instagram, Messenger, and other business communication channels after platform review.
Longer-term directions
Platform areas that support the wider Business Operating System vision.
Oasentra Commerce
Payments, catalogues, and checkout.
Integration marketplace
Trusted connectors and reusable extensions.
Oasentra Cloud
Multi-region reliability and scaling capabilities.
Industry operating packs
Purpose-built workflows, reporting, and controls for selected business sectors.
Roadmap note: Building-next and longer-term items describe product direction, not guaranteed features or release dates. We may adjust scope and sequence as we learn from customers.
Open for onboarding
Start with the Oasentra operating foundation.
Create your workspace to connect customer messaging, manage relationships, automate workflows, and measure performance.
Create free workspace